How to bridge the gap between the problem space and design space?

Summaries and Questions

Oct 15 Class One-Minute Summaries

Weekly Quiz

Weekly Review Quiz due Oct 21

Presented Slides

Conceptual Models and Design | PDF (Propose Changes to these Slides on SFU GitLab)

Handouts

10 Simple Things Writers Can Do To Improve Web Accessibility

Required Reading

Supplemental Materials

Mind the gap, user centered design in large organizations with Luke Wroblewski

Supplemental Readings

Accessibility
Accessibility is the practice of removing barriers that prevent interaction or access to websites by people with disabilities.

Cognitive Psychology
The branch of psychology that studies mental processes including how people think, perceive, remember and learn.

Conceptual Model
Conceptual models involve three views of a system; the user's mental model, the designer's model, and the system image.

Emotional Design
Creating experiences that are emotional appealing to people.

Inclusive Design
The design of products and services that consider the full range of peoples ability, age, culture and language.

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Week 7 (Oct 15 - 21)