How to plan, conduct, and summarize usability tests?
One-Minute Summaries and Questions
An essential guide to Usability Testing Wed Sep 30th 11:59pm PDT
Write Better Qualitative Usability Tasks: Top 10 Mistakes to Avoid Wed Sep 30th 11:59pm PDT
Weekly Quiz
Week 4 Review Quiz Fri Oct 2nd 11:59pm PDT
Required Readings
An essential guide to Usability Testing (14 minute read)
Write Better Qualitative Usability Tasks: Top 10 Mistakes to Avoid (10 minute read)
BlackBoard Collaborate Session Slides
Usability Testing — Mini-lectures and Activities | PDF | Recording (Look in Hamburger menu)
Week 4 Review and Discussion | PDF | Recording (Look in Hamburger menu)
Supplemental Materials
Rocket Surgery Made Easy by Steve Krug: Usability Demo
Supplemental Readings
Usability Testing
An evaluation method where participants try to complete certain tasks using a specific system.
- 4 forgotten principles of usability testing
- 8 tips for writing great usability tasks
- 10 Tips For Benchmark Usability Tests
- 20 Tips For Your Next Moderated Usability Test
- Beginner's Guide to Moderating a Usability Study
- Getting started with usability testing
- One page usability test plan (dashboard)
- Seven Common Usability Testing Mistakes
- Success Rate: The Simplest Usability Metric (Jakob Nielsen's Alertbox)
- Talking with Participants During a Usability Test
- Usability Testing (Usability BoK)
- Usability Testing Guide
Usability Test Surveys
Post-session usability test surveys which have been shown to be valid and reliable.
- After-Scenario Questionnaire
- If you could only ask one question, use this one (SEQ)
- Recent Advances with the System Usability Scale
- System Usability Scale (SUS)
- Two Simple Post-Test Questions
- When A Survey Is The Better Research Method
Usability Test Tasks
Creating effective tasks for observational usability tests.
- How to Maximize Insights in User Testing: Stepped User Tasks
- Seven Tips for Writing Usability Task Scenarios
- Usability testing: how do we design effective tasks
Remote Usability Testing
An evaluation method where participants at a distance try to complete certain tasks using a specific system.
