What is usability and user experience design?
One-Minute Summaries and Questions
Usability 101: Introduction to Usability Wed Sep 16th 11:59pm PDT
Introduction to User Experience Design Wed Sep 16th 11:59pm PDT
Weekly Quiz
Week 2 Review Quiz Fri Sep 18th 11:59pm PDT
Required Readings
Usability 101: Introduction to Usability (7 minute read)
Introduction to User Experience Design (8 minute read)
BlackBoard Collaborate Session Slides
The Process of UX Design — Mini-lectures and Activities | PDF | Recording (Look in Hamburger menu)
Week 2 Review and Discussion | PDF | Recording (Look in Hamburger menu)
CMPT-363 UX Design Process/Toolkit
Downloads
Supplemental Readings
Agile UX
A variation of the Agile methodology, which supports a more collaborative approach to various user experience design methods.
- Agile User Experience Design
- Bringing User Centered Design to the Agile Environment
- Fitting Big-Picture UX Into Agile Development
- User Experience and Agile
- UX and Agile: Tying the knot
Design Ethics
Design ethics are values or aspects considered by designers during the creation of a service or product.
- 5 Keys to Ethical Design Research
- A Guide to Everyday Design Ethics
- Conducting Ethical User Research
- Designing ethically pt. 1
- Ethical Design: The Practical Getting-Started Guide
- Findings from Ethics in Design
- Start designing for transparency.
Journey Mapping
A map of a person's experience throughout an existing service.
- Journey Mapping in Real Life: A Survey of UX Practitioners
- Nine sample customer journey maps – and what we can learn from them
- The Anatomy of an Experience Map
- The Value of Customer Journey Maps: A UX Designer’s Personal Journey
- Using Customer Journey Maps to Improve Customer Experience
- When and How to Create Customer Journey Maps
- Why All UX Designers Should Be Creating User Journeys, And Here’s How To Make One
Lean UX
Often associated with use in start-ups, this methodology is focused on the rapid evaluation of hypotheses (i.e. learning loops), while putting in the minimal amount of effort required to test these hypotheses.
- Andy Budd::Blogography - My thoughts on Lean UX
- Lean Design for Good User Experience
- Lean UX: Rethink Development
Problem Statements
A brief description of the issue that needs to be solved by a project or group.
- Bridging User Research into Design
- How to come up with great UX ideas
- Lean Product Design: Write a problem statement
- What’s Your Problem? Putting Purpose Back into Your Projects
Scenario-based Design (also known as Task-Centered Design)
Another form of user-centered design that relies on stories of user interaction as the source of guidance for design requirements.
- Five Reasons for Scenario-Based Design (PDF)
- Scenarios
- Task-Centered User Interface Design - A Practical Introduction
Usability
The ease of use and learnability of physical and digital objects.
- A Business Case for Usability
- Fact vs. Fiction: What Usability is Not
- Usability 101: Introduction to Usability
User-centered design (UCD)
A methodology and philosophy where users and their goals are the focal point.
- Being User-Centered When Implementing a UCD Process
- Three Steps to Fostering a User-Centered Design Culture
- User-Centered Design Basics
User Experience Design
The holistic experience of a digital or technological product or service.
